Author: Doreen Musiimenta

Float Top Up helps you continue serving customers even when your float is low or exhausted.

When you start a transaction, ChapChap automatically checks whether you qualify for a float top up. This depends on the transactions you have completed during the current month.

If you qualify, an “Insufficient Funds” message will appear asking if you would like to get a top up.

Tap “Get Top Up”, and the transaction will be completed immediately, allowing you to continue serving your customer.

There is no need to repay manually. Whenever you add float later, the system will automatically deduct the outstanding top up amount first.

Great news, Agents! Your hard work pays off even faster. Commissions will now be processed and paid on the 1st of every month, giving you quicker access to your earnings and helping you plan with confidence.

Thank you for being a valued part of the ChapChap family. Here’s to growing, earning, and succeeding together!

We’re continuously improving how our agents access float. You can now top up through any Centenary Bank Agent by depositing directly to the ChapChap account.

Account Number: 3100124884
Account Name : ChapChap Africa Ltd
✅ Free of charge

After making the deposit, kindly share the deposit receipt in the Deposit Chat, just as currently done for Equity deposits, and our Finance Team will proceed to credit your account accordingly.

Running out of Float or Cash?

Use Float Finder to quickly find nearby ChapChap agents for float or cash support.

With Float Finder, you can:
• Request float or cash instantly
• Find nearby available agents
• Complete exchanges quickly

How to use it:

1. Update your app
2. Open the app
3. Tap Add Float → Need Float or Pay → Need Cash
4. Enter the amount and search nearby agents
5. Contact an agent and complete the exchange

Stay in business without interruptions.

Never share your PIN or password with anyone
• ChapChap will never ask for your PIN via call, SMS, or social media
• Always double-check messages and links before clicking
• Avoid using public or unsecured Wi-Fi for transactions
• Log out after using shared or public devices
• Report any suspicious activity immediately

Stay alert. Stay in control.

• It’s Gamba Munno Friday!

• Share your sponsor code with friends and invite them to join ChapChap.

• When they register using your code, you earn referral commission.

• The more agents you refer, the more you earn.

• Go to Settings → Sponsor Code and start referring today.

Customers are rushing to clear URA bills , are you ready to serve them? 
Be their trusted payment point with ChapChap and earn on every transaction.

Pay tuition, passport fees, driving permits and more instantly with ChapChap.

Make this month count.

Don’t miss out on commissions! Power bills are a daily necessity for your customers. Make sure you are the go-to spot for UEDCL payments in your area.

Every time a neighbour’s lights go out, that’s a commission opportunity for you! Don’t let your customers wander elsewhere to pay their UEDCL

Instant Tokens: No waiting, just happy customers.

• Serve customers faster and more conveniently
• Attract more walk-ins to your outlet
• Earn commission on every transaction

Serve faster. Earn more.